Order Your Transcripts Online - Norfolk State University has retained Credentials Inc. to accept transcript orders and payments over the Internet. > learn more Check Status Of Your Transcript Order - You can check the status of your transcript order by clicking this link. In Person Or By Mail - If you do not have access to the Internet, you can obtain a copy of your unofficial transcript in person or by mail.
All financial holds on a student's record must be cleared before a transcript will be released and payment must be received before transcript is mailed.
Processing time is no more than 10 business days. Please add 5 more days during the Fall, Spring, and Summer Registration periods.
Obtaining a Transcript Online
Norfolk State University has retained Credentials Inc. to accept transcript orders and payments over the Internet. To learn more about Credentials Inc., you may visit their website
Obtaining Other Methods
Transcripts Order by Phone:
If you want to plan a transcript order but do not have Internet Access you may contact Credentials Inc. at (800) 646-1858 to place an order.
Unofficial: A written, signed request is required before an unofficial transcript can be released. Enrollment/Degree Verification By Mail: To request a enrollment/degree verification by mail, complete the Request Verification form & mail to: NSU Office of the Registrar, 700 Park Avenue, Norfolk, VA 23504
In person: To request a enrollment/degree verification by in person, complete the Request Verification form and bring to: 212 Student Services Center.
Transcripts: Transcripts are $3.00 via - in person or by mail. Transcripts are $3.00 with a $2.25 processing fee (Total: $5.25) via the Online order form. Unofficial transcripts are free of charge.
Enrollment/Degree Verification: Degree Verifications are FREE in person or by mail. This information is needed to determine eligibility for continuation of benefits.