Welcome to Norfolk State University’s Customer Care webpage.
Our goal is to provide you with the ultimate and most respectful customer care experience. We are committed to address comments, questions, and concerns related to your experience with Norfolk State University. We value your feedback and seek to enhance your level of satisfaction. We want to exceed your expectations! You are valued, appreciated, and important to us.
May we help you resolve a matter? Your feedback is important to us. Just complete the online form. We’ll investigate your concern and provide follow-up results within 48 – 72 hours, three business days. Additional time for resolution may be needed during Registration and New Student Orientation.
Need Immediate Assistance? Call: 757-823-8673
We welcome all suggestions and accolades.
Student Consultation Form
Office of Enrollment Management Student Consultation Form - pdf
You must speak with someone in the respective Enrollment Management Office (Admissions, Customer Service, Financial Aid, Student Accounts) before you can be serviced in this office.