WELCOME TO

FACILITIES MANAGEMENT – ADMINISTRATIVE SERVICES

CUSTOMER SERVICE

MISSION STATEMENT:

The mission of the Facilities Management Administrative – Customer Service is to provide a welcome atmosphere, be a good listener and provide a fulfilled visit to all persons entering our facility.  

GOALS

• Provide excellent customer service to all
• Process leave forms  timely and  accurately
• Provide 100% accountability
• Process and execute routine material order request accurately and timely
• Provide outstanding service to department director
• KEEP EMPLOYEES EXCITED  -  CUSTOMERS DELIGHTED

VALUES

• Responsive to customer needs
• Demonstrate high level of integrity to our total community
• Provide quality services
• Provide a safe and productive work environment
• Demonstrate ability to multi-task and problem solve
• Adhere to all policies and procedures
• Demonstrate respect for each other and NSU students and employees
• To remain trustworthy to our community